1. Acceptance of Terms
1.1 By accessing or using pictsorca.co.uk, you agree to these Terms & Conditions.
1.2 If you do not agree with these terms, you should not use our website or purchase our services.
2. Service Description
2.1 PICTSORCA LIMITED provides engineering and technical consultancy services to individuals, businesses, and organisations.
2.2 Services may include technical advice, engineering assessments, project support, technical reviews, and technical solutions development.
2.3 Consultancy services are based on information and documentation provided by customers and are intended to assist with technical decision-making.
2.4 Our consultancy does not automatically constitute engineering certification, statutory approval, regulated professional sign-off, physical inspection, testing, or construction supervision unless expressly agreed in writing.
3. Orders and Sales
3.1 Each purchase made through pictsorca.co.uk represents a separate transaction unless otherwise agreed in writing.
3.2 Services are subject to availability and the requirements of the relevant project.
3.3 We may request additional information where reasonably necessary to provide the requested service.
4. Payment Terms
4.1 Payment must normally be received before consultancy services are commenced unless otherwise agreed.
4.2 Available payment methods may include major credit cards, debit cards, PayPal, bank transfers, and other secure payment methods offered during checkout.
4.3 Payment descriptors may appear as PICTSORCA LIMITED or an authorised payment processing descriptor.
5. Intellectual Property
5.1 Website content, including text, graphics, logos, images, reports, technical materials, written recommendations, and other original materials, belongs to PICTSORCA LIMITED unless otherwise stated.
5.2 Customers may use consultancy materials supplied to them for the intended project and internal purposes for which they were purchased.
5.3 Customers must not reproduce, resell, distribute, publish, or commercially exploit our consultancy materials without appropriate permission.
6. Acceptable Use
6.1 Customers must use the website and services for lawful purposes.
6.2 Customers must not:
a. Attempt unauthorised access to our website, systems, or accounts.
b. Upload malicious software or harmful content.
c. Misuse or reproduce our intellectual property without permission.
d. Use our services for unlawful or fraudulent purposes.
e. Deliberately provide false or misleading technical or project information.
7. Technical Responsibility
7.1 Technical recommendations are based on information available to us at the time of the assessment.
7.2 Customers remain responsible for verifying that recommendations are suitable for their specific project, site conditions, equipment, regulatory requirements, and intended application where applicable.
7.3 Certain projects may require assessment, testing, approval, certification, or supervision by appropriately qualified or authorised professionals.
8. Limitation of Liability
8.1 We will provide our services with reasonable care and skill.
8.2 We are not responsible for problems resulting from inaccurate information supplied by customers, changes made after our assessment, misuse of recommendations, improper implementation, or conditions that were not disclosed or reasonably identifiable.
8.3 To the maximum extent permitted by law, PICTSORCA LIMITED shall not be liable for indirect, incidental, or consequential losses.
8.4 Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.
9. Dispute Resolution
9.1 Customers should contact us first if they have a concern regarding a service or order.
9.2 We will aim to resolve disputes through reasonable communication.
9.3 Where a dispute cannot be resolved informally, applicable legal procedures may be followed.
10. Governing Law
10.1 These Terms & Conditions are governed by the laws of England and Wales.
10.2 Disputes shall be subject to the applicable jurisdiction of the courts of England and Wales, subject to any mandatory legal rights.
11. Changes to Terms
11.1 We may update these Terms & Conditions from time to time.
11.2 Updated terms will become effective when published on pictsorca.co.uk, unless otherwise required by law.